While You Wait

Hold on to hope.

If the treatment that’s right for you is not available right away, you may find yourself feeling frustrated, discouraged, or scared. That’s natural. We’re here to connect you with resources and support while you wait for care to begin.

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Stay Connected

Eating disorders thrive in isolation. Maintain relationships with your community medical and mental health providers while you’re waiting for treatment at Veritas Collaborative.

Find Support

A variety of resources are available to support patients waiting for eating disorder treatment. Learn about free virtual support groups, helplines, and our With Me When app here.

Why is there a waitlist for some programs?

The pandemic has fueled a dramatic rise in eating disorders and demand for care. Consider these statistics illustrating the profound impact of the past few years on Americans with eating disorders:

  • 62% of people with anorexia reported that eating disorder thoughts and behaviors increased during the early pandemic, and 30% of people with bulimia and binge eating disorder reported an increase in binge eating and urges (NCEED)
  • NEDA helpline calls increased by 40% in 2020
  • The National Alliance for Eating Disorders’ support group attendance increased by 82% and its referrals by 108% in 2020; these figures were even higher in 2021
  • Eating disorder providers have seen a 30–100% increase in treatment demand, including doubled call volumes and inquiries, increased illness acuity, and waitlists expanding from 1 week to 6–8 months in some parts of the nation

Learn more about the pandemic’s toll on people with eating disorders in the Eating Disorders Coalition’s letter to Admiral Rachel L. Levine, Assistant Secretary for Health for the U.S. Department of Health and Human Services. 

COVID’s strain on people with eating disorders has also affected the communities supporting them. Eating disorder treatment organizations, like the entire mental healthcare system, are overwhelmed. Veritas and our sibling brand The Emily Program are actively engaged in expanding treatment access and support, but we are among the many organizations currently seeing waitlists for some programs.


How long will my wait be?

Program wait times vary by location. Your Admissions Coordinator—your primary point of contact after your eating disorder assessment—will notify you when there is an opening in the program recommended for you. You can expect regular communication from them until your treatment begins.


What can I do while I wait for treatment?

Stay connected

Please maintain your connections with your community-based providers while you wait to begin care, including any medical, mental health, nutrition, or psychiatry professionals. 

By completing this Release of Information form, you can also allow these providers to share information with Veritas Collaborative. This communication between providers helps to inform care decisions and develop a treatment plan tailored to your needs. 

Find support

We know that it is incredibly hard to wait for treatment. Although being on a waitlist does not mean that you do not deserve or need care, you may find yourself wondering if treatment is worth the wait. Connection and support are key during this time. Please check out the following resources to help you navigate the waiting period.

Free Virtual Support

Virtual Eating Disorder Support Groups

The National Alliance for Eating Disorders offers free virtual support groups led by licensed eating disorder clinicians. Among them are weekly Pro-Recovery Support Groups for adults affected by an eating disorder and Family and Friends Support Groups for loved ones.

  • Pro-Recovery Support Group: Mondays, 7pm ET
  • Pro-Recovery Support Group: Saturdays, 11am ET
  • LGBTQ+ Pro-Recovery Support Group: Wednesdays, 7pm ET
  • Friends & Family Support Group: Wednesdays, 7pm ET

Learn more and register on The Alliance’s website.

"Ask an Expert" Live

  • Ask an Expert Instagram live: June 7th, 2pm ET
  • Ask an Expert Facebook live: May 5th, 1pm ET, August 18th, 2pm ET

Eating Disorder Helplines

NEDA Helpline (National Eating Disorders Association)

  • Call 1-800-937-2237 or text 800-931-2237 to connect with a helpline volunteer trained to provide the eating disorder support and information you need
  • If you are in a crisis and need help immediately, text “NEDA” to 741741 to connect with a trained volunteer at the Crisis Text Line. Crisis Text Line provides free, 24/7 support via text messages to individuals who are struggling with mental health, including eating disorders, and are experiencing crisis situations.
  • Visit the NEDA website for more information or to access online chat support.

ANAD Helpline (National Association of Anorexia Nervosa and Associated Disorders)

The National Suicide Prevention Lifeline

  • If you are in crisis, call 1-800-273-8255 to reach The National Suicide Prevention Lifeline 24 hours per day, 7 days per week. The Lifeline is staffed by trained professionals and provides free, confidential support and crisis resources.
  • Visit the National Suicide Prevention Lifeline website for more information or to access online chat support.

Please access the nearest Emergency Department or call 911 in case of a life-threatening medical or mental health emergency.

With Me When App

Find inspiration, education, and encouragement wherever you go with the With Me When app.

With Me When was designed by eating disorder clinicians as a companion to treatment and recovery. The following features are at your fingertips:

  • Logs to track meals, behaviors, feelings, and goals
  • Tools to develop coping skills
  • Exercises to support mindfulness and relaxation
  • Insights to better understand eating disorders and the recovery process

With the ability to customize logs and more, you can tailor the With Me When experience so that it’s uniquely yours. If you’re a Veritas Collaborative patient, you can also complete your patient paperwork and receive appointment alerts through the app.

Get it on Google Play Download on the Apple App Store

Access the web version of With Me When here.

Recovery Starts Here

If you have questions about anything - eating disorders, our programs, specific needs or concerns - or you'd like to schedule an initial phone assessment or a comprehensive in-person medical assessment, please give us a call or complete our contact form. Our admissions team is here to help.

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