Payment

An overview of the payment process

• You can pay online, in person, or by check:
  • Durham, NC – Eating Disorder Treatment Center for Children and Adolescents
    Veritas Collaborative
    PO Box 24017
    Tampa, FL 33623
  • Durham, NC – Eating Disorder Treatment Center for Adults
    Veritas Collaborative
    PO Box 24077
    Tampa, FL 33623
  • Charlotte, NC – Eating Disorder Treatment Center for Children, Adolescents, and Adults
    Veritas Collaborative
    PO Box 26089
    Tampa, FL 33623
  • Atlanta, GA – Eating Disorder Treatment Center for Children, Adolescents, and Adults
    Veritas Collaborative
    PO Box 23387
    Tampa, FL 33623
  • Richmond, VA – Eating Disorder Treatment Center for Children, Adolescents, and Adults
    Veritas Collaborative
    PO Box 23387
    Tampa, FL 33623
• Charges for Veritas Collaborative services are posted at all offices.
• Bring your insurance card with you to every appointment.
• Co-payments are due at the time of service.
• If you are going to miss an appointment, you must cancel 24 hours in advance or you will be billed for the appointment. Please note, insurance companies do not pay for missed visits and late cancellations—this fee is your responsibility.
• We will submit claims to your insurance company for insurance reimbursement.
• You must contact your insurance company to verify coverage for services at Veritas Collaborative. Use this insurance verification tool to help you verify this information.
• If you are experiencing financial hardship and want to start or continue treatment, please call our admissions team at 1-855-875-5812. We’ll do our best to work with you to find a solution.

Accanto Health’s client accounts team is dedicated to answering any questions about your bill. Call us at 1-888-364-5977 ext 1357.