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1295 Bandana Boulevard West
Suite 310 & 210
St. Paul, MN 55108
P: 651-645-5323
F: 651-621-8490
Toll-Free: 1-888-364-5977

While You Wait

Hold on to hope.

If the treatment that’s right for you is not available right away, you may find yourself feeling frustrated, discouraged, or scared. That’s natural. We’re here to connect you with resources and support while you wait for care to begin.

person on phone

Stay Connected

Eating disorders thrive in isolation. Maintain relationships with your community medical and mental health providers while you’re waiting for treatment at Veritas Collaborative.

Find Support

A variety of resources are available to support patients waiting for eating disorder treatment. Learn about free virtual support groups, helplines, and our With Me When app.

Why is there a waitlist for some programs?

Eating disorders are on the rise worldwide. We continue to see the ripple effects of the COVID-19 pandemic on the need for increased mental health services, including a disproportionate demand for eating disorder care. Coupled with alarmingly high rates of online screen time and the impact of social media on perceptions of body image and weight, we’re seeing a monumental rise in eating disorders. Consider these statistics illustrating the profound impact of the past few years on Americans with eating disorders:

  • 62% of people with anorexia reported that eating disorder thoughts and behaviors increased during the early pandemic, and 30% of people with bulimia and binge eating disorder reported an increase in binge eating and urges (NCEED)
  • NEDA helpline calls increased by 40% in 2020
  • Eating disorder claim lines increased 65% nationally as a percentage of all medical claim lines from 2018 to 2022 (FAIR Health, Inc.)
  • The National Alliance for Eating Disorders’ support group attendance increased by 82% and its referrals by 108% in 2020; these figures were even higher in 2021
  • Eating disorder providers have seen a 30–100% increase in treatment demand, including doubled call volumes and inquiries, increased illness acuity, and waitlists expanding from 1 week to 6–8 months in some parts of the nation

The pandemic’s strain on people with eating disorders has also affected the communities supporting them. Eating disorder treatment organizations, like the entire mental healthcare system, are overwhelmed. Veritas and our sibling brand The Emily Program are actively engaged in expanding treatment access and support, but we are among the many organizations currently seeing waitlists for some programs.

How long will my wait be?

Program wait times vary by location. Your Admissions Coordinator—your primary point of contact after your eating disorder assessment—will notify you when there is an opening in the program recommended for you. You can expect regular communication from them until your treatment begins.

What can I do while I wait for treatment?

Stay connected

Please maintain your connections with your community-based providers while you wait to begin care, including any medical, mental health, nutrition, or psychiatry professionals. 

By completing this Release of Information form, you can also allow these providers to share information with Veritas Collaborative. This communication between providers helps to inform care decisions and develop a treatment plan tailored to your needs. 

Find support

We know that it is incredibly hard to wait for treatment. Although being on a waitlist does not mean that you do not deserve or need care, you may find yourself wondering if treatment is worth the wait. Connection and support are key during this time. Please check out the following resources to help you navigate the waiting period before starting care at one of our eating disorder treatment centers.

Free Virtual Support

Virtual Eating Disorder Support Groups

The National Alliance for Eating Disorders offers free virtual support groups led by licensed eating disorder clinicians. 

  • Pro-Recovery Support Groups:
    • Mondays, 12pm ET
    • Tuesdays,  7pm ET
    • Wednesdays, 9pm ET 
    • Thursdays, 7pm ET 
    • Fridays, 12pm ET 
    • Saturdays, 11am ET
  • Larger Body Individuals Pro-Recovery Support Group: Mondays, 7pm ET
  • LGBTQ+ Pro-Recovery Support Group: Wednesdays, 7pm ET
  • Friends & Family Support Group: Thursdays, 7pm ET
  • Mom2Mom Support Group: Tuesdays, 4pm ET
  • Individuals Who Have Lost a Loved One Support Group: every third Monday of the month, 7pm ET  

Learn more and register on The Alliance’s website.

Share Your Story

Are you a former patient or parent interested in inspiring others with your recovery story? Email us ( and ask how you can become a contributor to our blog or podcast.

Eating Disorder Helplines

ANAD Helpline (National Association of Anorexia Nervosa and Associated Disorders)

988 Suicide & Crisis Lifeline

  • If you are in crisis, there are options available to help you cope. For confidential support available 24/7 for everyone in the United States, call or text 988 to connect with the 988 Suicide & Crisis Lifeline. Chat services are also available.
  • Visit the 988 Suicide & Crisis Lifeline website for more information or to access chat support.

Please access the nearest Emergency Department or call 911 in case of a life-threatening medical or mental health emergency.

With Me When App

With Me When logo

Find inspiration, education, and encouragement wherever you go with the With Me When app.

With Me When was designed by eating disorder clinicians as a companion to treatment and recovery. The following features are at your fingertips:

  • Logs to track meals, behaviors, feelings, and goals
  • Tools to develop coping skills
  • Exercises to support mindfulness and relaxation
  • Insights to better understand eating disorders and the recovery process

With the ability to customize logs and more, you can tailor the With Me When experience so that it’s uniquely yours. If you’re a Veritas Collaborative patient, you can also complete your patient paperwork and receive appointment alerts through the app.

Access the web version of With Me When here.