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The Recovery Journey

Every journey begins with a single step.

But, not every beginning requires such a remarkable amount of courage. Our Intake & Admissions Team consists of master's level clinicians who are here to help you through every step of the admission process. From your first phone call until the day you walk through our doors, we will provide support, education, and guidance to ensure that you (or your loved one) get the care you need and deserve. You are not alone on the road to recovery, we are here to help.

Admissions Process

  • Reach out.
  • Find your place.
  • Make a plan.
  • Take your next step.

At Veritas Collaborative, we envision a world in which all persons with eating disorders, their families, and their communities have access to best-practice care and hold hope for a cure. It is something we spend a lot of time thinking about, but we recognize it may not be something that you have ever thought about. We are here to be your guides on the journey to recovery. We promise we know the way.

Reach Out

We want to hear from you! Whether you are ready to begin treatment as soon as possible or just want to learn more about our programs, we're happy to talk through the details. Give us a call or contact us online.

Find Your Place

In order to assess if Veritas Collaborative is an appropriate fit for you or your loved one, we need to collect center and medical information. The more details we have, the better we can guide you along the recovery journey. Please take a moment to complete the forms to the right.

Insurance & Financials

Next, we will look into the details of your insurance plan on your behalf and prepare an estimated financial projection for your review prior to admission. We believe in treating to outcome, irrespective of resource, and we will work diligently with your insurance provider to help them understand the care you need along the way.

We continue to accept the following insurance plans: Aetna, America's Choice Provider Network, Blue Cross Blue Shield, Cigna, ComPsych, Magellan, Multiplan, and Tricare. If you don't see your carrier or have questions about insurance or coverage, we're here to help.

Admissions Day & Beyond

We understand that planning for an admission is challenging, and the first day of treatment may seem scary to you, your family, and your community.

We're here to help ease that stress and make the admission day flow as smoothly as possible. Prior to admission, your Center Intake Coordinator will provide you with a packing guide and an admission day agenda. They will also answer any questions you have about the admission process and our treatment programs. If you're not from the area, our team can also help you navigate local resources and assist your family or community members with procuring housing and other services.

When you arrive on admission day, you will be greeted by the Center Intake Coordinator with whom you have been working — or another dedicated member of our team — who will assist you each step of the way.

During your admission, you will complete the necessary paperwork, have the opportunity to tour the facility if medically appropriate, and briefly meet with each member of your care treatment team. Our goal is to provide you with a warm welcome and all of the information you need in order to begin the recovery process at Veritas Collaborative.

Your multidisciplinary treatment team will remain with you throughout your journey at one of our healthcare system locations and will soon grow to include your family and/or community. As you step down to lower levels of care along your journey to recovery, we recognize that it may be better for you and for those important to you if you were closer to home. For this reason, we offer a full spectrum of levels of care in our different locations in North Carolina, Virginia, and Georgia. By providing a complete continuum of care, we are able to position you for long-term success in recovery.

Additionally, and with your permission, we will keep your outpatient treatment providers updated on your progress and, when the time comes, work with them to ensure that you have the resources you need to maintain recovery in your home environment. Our partnership with you begins when you reach out to a member of our team, but it does not end when you walk out our doors.