Through advocacy work, community and professional events, and media outreach, Veritas is helping to bring cutting-edge research, best-practice care, and scientifically backed information into the national eating disorder conversation. Here in our blog you can learn about the work we and others are doing to advance the understanding and treatment of eating disorders. You’ll also find interesting articles and helpful insights that can support you or a loved one on the journey to lasting recovery. We want to hear your story. Email us (email@example.com) and ask how you can become a contributor!
What To Expect
What To Expect
The right care for you.
We know that seeking treatment for an eating disorder is often a difficult decision. We’re here to guide you through it. Starting with the first phone call, we’re committed to ensuring you get the expert, compassionate care you deserve.
A Relationship Of Trust
When you begin the admissions process, you can expect to speak with a compassionate staff member who truly understands the complexities of eating disorders. We honor your trust in us and we keep everything that you share with us confidential.
Begin your recovery with us.
Step 1: Reach out
To speak with a member of our admissions team, call 612-402-3061 or complete our online form. We’re here for you—every day of the week. During our phone call, we’ll talk about your concerns, answer any questions you have, and schedule your eating disorder assessment.
Step 2: Eating disorder assessment
An eating disorder assessment allows us to understand your unique needs and tailor treatment to you. We’ll learn more about your relationship with food and your body, evaluate your symptoms, and offer a personalized recommendation for your care.
Step 3: Admission
Next you’ll be contacted by an Admissions Coordinator, who will guide you through the necessary medical, financial, and logistical details of admission so that you can begin care as soon as possible.
Given the current dramatic need for eating disorder treatment, you or your loved one may need to wait to begin programming. Waitlists vary by program, and you’ll learn of an opening through your regular contact with your Admissions Coordinator. Find resources to navigate a waiting period on our While You Wait page.
But not every beginning requires such a remarkable amount of courage. Our Admissions Team is here to help you through every step of the admissions process. From the moment you reach out, we will provide support, education, and guidance to ensure that you or your loved one receives the care needed—and that means the right level of care at the right time.
How it begins:
Our Admissions Process
Our simple admissions process begins with an eating disorder assessment. (We accept self-referrals and provider referrals from across the country and around the globe.) If you have questions about insurance coverage, refer to our Insurance resources.
To begin the eating disorder assessment process, take a moment now to complete our online form or call our admissions team 7 days a week at 612-402-3061.
If the treatment that’s right for you is not available right away, you may find yourself feeling frustrated, discouraged, or scared. That’s natural. We’re here to connect you with resources and support while you wait for care to begin.
Eating disorders thrive in isolation. Maintain relationships with your community medical and mental health providers while you’re waiting for treatment at Veritas Collaborative.
A variety of resources are available to support patients waiting for eating disorder treatment. Learn about free virtual support groups, helplines, and our With Me When app here.
Why is there a waitlist for some programs?
The pandemic has fueled a dramatic rise in eating disorders and demand for care. Consider these statistics illustrating the profound impact of the past few years on Americans with eating disorders:
62% of people with anorexia reported that eating disorder thoughts and behaviors increased during the early pandemic, and 30% of people with bulimia and binge eating disorder reported an increase in binge eating and urges (NCEED)
NEDA helpline calls increased by 40% in 2020
The National Alliance for Eating Disorders’ support group attendance increased by 82% and its referrals by 108% in 2020; these figures were even higher in 2021
Eating disorder providers have seen a 30–100% increase in treatment demand, including doubled call volumes and inquiries, increased illness acuity, and waitlists expanding from 1 week to 6–8 months in some parts of the nation
Learn more about the pandemic’s toll on people with eating disorders in the Eating Disorders Coalition’s letter to Admiral Rachel L. Levine, Assistant Secretary for Health for the U.S. Department of Health and Human Services.
COVID’s strain on people with eating disorders has also affected the communities supporting them. Eating disorder treatment organizations, like the entire mental healthcare system, are overwhelmed. Veritas and our sibling brand The Emily Program are actively engaged in expanding treatment access and support, but we are among the many organizations currently seeing waitlists for some programs.
How long will my wait be?
Program wait times vary by location. Your Admissions Coordinator—your primary point of contact after your eating disorder assessment—will notify you when there is an opening in the program recommended for you. You can expect regular communication from them until your treatment begins.
What can I do while I wait for treatment?
Please maintain your connections with your community-based providers while you wait to begin care, including any medical, mental health, nutrition, or psychiatry professionals.
By completing this Release of Information form, you can also allow these providers to share information with Veritas Collaborative. This communication between providers helps to inform care decisions and develop a treatment plan tailored to your needs.
We know that it is incredibly hard to wait for treatment. Although being on a waitlist does not mean that you do not deserve or need care, you may find yourself wondering if treatment is worth the wait. Connection and support are key during this time. Please check out the following resources to help you navigate the waiting period.
Free Virtual Support
Virtual Eating Disorder Support Groups
The National Alliance for Eating Disorders offers free virtual support groups led by licensed eating disorder clinicians. Among them are weekly Pro-Recovery Support Groups for adults affected by an eating disorder and Family and Friends Support Groups for loved ones.
Pro-Recovery Support Group: Mondays, 7pm ET
Pro-Recovery Support Group: Saturdays, 11am ET
LGBTQ+ Pro-Recovery Support Group: Wednesdays, 7pm ET
Friends & Family Support Group: Wednesdays, 7pm ET
Call 1-800-937-2237 or text 800-931-2237 to connect with a helpline volunteer trained to provide the eating disorder support and information you need
If you are in a crisis and need help immediately, text “NEDA” to 741741 to connect with a trained volunteer at the Crisis Text Line. Crisis Text Line provides free, 24/7 support via text messages to individuals who are struggling with mental health, including eating disorders, and are experiencing crisis situations.
Visit the NEDA website for more information or to access online chat support.
ANAD Helpline (National Association of Anorexia Nervosa and Associated Disorders)
If you are in crisis, call 1-800-273-8255 to reach The National Suicide Prevention Lifeline 24 hours per day, 7 days per week. The Lifeline is staffed by trained professionals and provides free, confidential support and crisis resources.
Please access the nearest Emergency Department or call 911 in case of a life-threatening medical or mental health emergency.
With Me When App
Find inspiration, education, and encouragement wherever you go with the With Me When app.
With Me When was designed by eating disorder clinicians as a companion to treatment and recovery. The following features are at your fingertips:
Logs to track meals, behaviors, feelings, and goals
Tools to develop coping skills
Exercises to support mindfulness and relaxation
Insights to better understand eating disorders and the recovery process
With the ability to customize logs and more, you can tailor the With Me When experience so that it’s uniquely yours. If you’re a Veritas Collaborative patient, you can also complete your patient paperwork and receive appointment alerts through the app.
If you have questions about anything - eating disorders, our programs, specific needs or concerns - or you'd like to schedule an initial phone assessment or a comprehensive in-person medical assessment, please give us a call or complete our contact form. Our admissions team is here to help.